10 signatures reached
Fix Telstra internet speeds in the Bellingen Shire!
My ADSL internet connection has been failing since Jan 2014 and getting rapidly worse. I have spoken to both the Telstra phone and ground technicians many many times and have been told that the rural exchanges in my and other remoter areas are at capacity and unable to deal with the traffic going through them. I've also been told that Telstra will not be upgrading any local exchanges for at least two years or until the NBN is rolled out here. So I'm not getting the service I am paying for and things don't look like they are going to improve any time soon.
Why is this important?
I work from home and need the internet to carry out that work. Telstra is charging me for a service they are unable to provide. I know many other people in the Bellingen Shire are being affected. I can't seem to get Telstra to take any action to fix the problem by myself so here I find myself asking for support and the voice of people suffering similar Telstra woes and maybe together we can effect a change.