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To: Minister for Transport

All aboard. If you can! Make QRs new $4b trains accessible

All aboard. If you can!             Make QRs new $4b trains accessible

Four billion dollars’ worth of new Queensland New Generation Rollingstock (NGR) trains will not be fully accessible to passengers with disability when bought into revenue service from the 11th of December 2017. Citizens with disability in Queensland call on the Queensland Government to follow through with the sensible course of action of waiting for the Australian Human Rights Commission to judge its already lodged exemption before rolling out the trains. Thereby ensuring taxpayer funds are used for fully functional accessible solutions not costly legal fee's as non compliant trains will attract complaints.

Why is this important?

People with disability (PWD) in Queensland need your support to ensure their citizen rights are upheld. Trains in there current form will ensure many groups of PWD (vision impairment, physical disability, intellectual disability and autism) will be disadvantaged in both boarding, using facilities and exiting the trains. Taxpayer funded public transport that by its very nature is meant to be a driver for inclusion of citizens into community will instead exclude.

1. The corridor linking a carriage purpose-designed with accessible seating and a toilet is too narrow for most manual and motorized wheelchairs causing some PWD to have to leave the train and re-enter through a different door in order to use the bathroom. A time consuming exercise, potentially dangerous whilst raining, all whilst the train stays to a timetable.

2. The toilet space does not meet the relevant size standards set out in legislation. Meaning it is simply inaccessible to some PWD who use a wheelchair for mobility and a danger to use for others.

3. The location of the guard (who assists a PWD with boarding and exiting the train) will be at the rear instead of in the middle of the train. This is a change from years of the guard being located in the middle of the train so as to intentionally align the guard with the purpose built accessible boarding area on existing station platforms. The new rear location presents potential safety concerns for a PWD being left behind on a platform due to not being seen from a guard location at the end-of-the-train – concerns that are real and potentially life threatening on an unmanned station late at night.

These trains are meant for 30-plus years of service, meaning potential generations of PWD missing out on community inclusion. The roll-out will coincide with the implementation of the National Disability Insurance Scheme (NDIS) in Queensland. The NDIS has been designed to be the foundation of a new era of participation for PWD, and accessible public transport is key to participation in jobs, education, training, social life.

The Queensland Government has rolled out “Towards an all abilities Queensland” the new state government plan for disability in Queensland. Its proposed vision is that “Queenslanders of all abilities can live the life they choose.” Given the $4b train design it begs the question, can PWD choose to use a train in Queensland?

Should you travel on one of these trains and encounter an issue please contact [email protected] and we will assist you to make a complaint.

Reasons for signing

  • I have a friend who is blind and I wanted to help out. That's why I signed :)
  • As a person who is legally blind, I rely heavily on public transport, mostly trains. With the changes being made to the trains that are being rolled out, I feel that my ease of access when travelling will be greatly decreased. Everybody should be able to access these services, and by making the changes specified there are people who will be excluded from the use of public transport
  • I have a mobility scooter and I often rely on public transport to get around the region so this is really important for me


2017-03-02 10:31:52 +1100

We must continue fighting for design changes:
Equitable access for PWD to board (without the need for extra train staff or station staff).
Equitable access to bathrooms without PWD having to exit the train and reboard.
The issues are really that simple. Keep up the good work.

Geoff Trappett OAM

2017-03-02 10:30:49 +1100

Regarding trains being built outside Australia, let this not distract us. The design specifications of the tender were written and approved right here in Australia. A bad design could have been bolted together anywhere in the world and still have been a bad design. Good design specifications and transparency in the function of the trains with the end users are where the system failed us. Also don’t buy into the Labour vs LNP argument. Political buck passing exercise does nothing to actually resolve the issues, don’t be sidetracked.

2017-03-02 10:28:30 +1100

Thanks to everyone that contributed to the discussion so far. We placed disability access on the agenda in a series of media articles yesterday on the back of news that the Queensland Government has put a hold on delivery of any new trains until design flaws are rectified. The Deputy Premier also agreed to meet to discuss our issues. A good first step to ensuring people with a disability (PWD) and their right to travel are taken seriously in this debate.

2017-02-17 16:19:48 +1100

Fantastic work everybody that has signed so far. Nearing in on 150 signatures within the first 24 hours shows how important this issue is. Make sure to help us keep up the momentum by sharing to your social media including any disability and human rights groups and encourage any organisations you are a part of to share with their constituents.

2017-02-17 11:47:13 +1100

100 signatures reached

2017-02-17 06:57:47 +1100

50 signatures reached

2017-02-16 21:05:56 +1100

25 signatures reached

2017-02-16 19:43:04 +1100

10 signatures reached